Frequently Asked Questions

You can call or text me at (347) 352-1450 or email me at ECassadyMFT@gmail.com. We can schedule a 20-minute Zoom consultation to talk about what you’re looking for and whether working together feels like a good fit.

I offer online psychotherapy for clients in California and Georgia. I also offer in-person walking sessions for established clients in the Del Mar area of California.

Walking sessions are something we can consider once we’ve had an opportunity to get to know each other.

We meet through Zoom. You can join from a computer, tablet, or smartphone with a camera, microphone, and reliable internet connection.

Yes. Online sessions are confidential and subject to the same privacy protections as in-person therapy.

I don’t record our sessions, and your clinical records are kept confidential in accordance with applicable privacy requirements.

You’ll also want to choose a location where you feel comfortable speaking privately.

Yes, absolutely! You’re welcome to wear whatever you’re comfortable in. Pajamas included.

Individual psychotherapy sessions are typically 50 minutes. I generally schedule 90-minute sessions for Eye Movement Desensitization and Resprocessing (EMDR) and Internal Family Systems (IFS) work. Longer sessions may also be arranged when appropriate.

Individual psychotherapy is $200 for a 50-minute session. Longer sessions are calculated at the same per-minute rate, so a 90-minute session is $360.

There is no additional charge for EMDR or IFS. The difference in cost reflects the additional session time.

I don’t accept insurance directly, so I’m considered an out-of-network provider.

I can provide a superbill upon request, which you can submit to your insurance company for possible reimbursement.

If you’d prefer help with the process, Mentaya is a service that can check your out-of-network benefits, submit claims on your behalf, and assist with reimbursement for a fee. 

Mentaya charges a 5% claims-processing fee and offers a refund guarantee for unsuccessful claims, subject to its refund policy.

Reimbursement depends on your insurance plan and is not guaranteed.

I ask for at least 24 hours’ notice if you need to cancel or reschedule an appointment. Sessions cancelled with less than 24 hours’ notice may be charged the full session fee.

Of course, life happens. I understand that unexpected circumstances arise, and I’ll consider those situations on a case-by-case basis.

During the intake process, you’ll provide a card to keep securely on file. Your card will be charged after each session.